US Privacy Policy
Effective Date: August 20, 2024
This privacy policy (“Policy”) describes how AMAVI restaurant collects, uses, and discloses information about you as well as your rights and choices regarding such information.
Data protection law makes a distinction between organizations that process information for their own purposes (known as “controllers” or “businesses”) and organizations that process information on behalf of other organizations (known as “processors” or “service providers”). This Policy applies only where we are a controller or business. It does not apply to information we process as a processor or service provider on behalf of a client, which is subject to the client’s privacy policy.
Some jurisdictions require additional disclosures. If you are a California, Colorado, Connecticut, Montana, Nevada, Oregon, Texas, Utah, or Virginia resident, please see the disclosures at the end of this Policy.
If you have questions or concerns regarding this Policy, you should contact AMAVI restaurant at taste@amavirestaurants.com.
What Information Do We Collect?
Information You Provide Directly to Us
Contact Information
We may ask you to provide your first and last name, phone number(s), email address.
Demographic Information
We may ask you to provide your age, gender, birthday (day and month), and general geographical location.
Account Information
We may ask you to create a user name and password when setting up an account with us.
Dining Preferences
We collect information you choose to provide regarding your dining preferences, including allergy information and dietary restrictions.
Referral Information
We collect information you provide when you refer the Services or gift credit to another person, which may include the recipient’s email address.
User Content
We may collect content, including profile pictures, within any messages you send to us (such as feedback or questions to customer support) or upload to your profile.
Job Application Information
If you apply for a job, we may ask you to provide information to evaluate you for the job and other open positions, including your employment and education history, transcripts, writing samples, and references.
Information From Your Browser or Device
When you use the AMAVI restaurant on your mobile phone, computer, or other device, we may automatically collect information such as: (i) information your device sends or transmits, including your device type, your device ID number, and user settings (“Device Information”); (ii) information about your use and navigation of the AMAVI restaurant, such as offers viewed and/or used and pages visited (“Service Use Information”); and (iii) information about your general location (such as non-precise location data derived from an IP address).
We and the third parties we work with use tracking technologies to collect this information, including use of session ID and persistent cookies, data collection tags or directives such as “pixel tags,” Javascript scripts, API calls, and/or other technologies. A cookie is a small data file that is kept in your device’s memory for record-keeping purposes. A pixel tag is an electronic image, often a single pixel and often transparent, that is placed on a web page and may be associated with cookies on your device. For further information on how we use tracking technologies for analytics and advertising, and your rights and choices regarding them, see the “Analytics and Advertising” and “Your Rights and Choices” sections below.
Information From Third Parties and Publicly Available Sources
We also receive information about you from other sources. We are not responsible for the data practices of these other sources, and you should consult their privacy policies, as applicable.
Merchant Partners
We may receive information, such as your dining preferences, likes, dislikes, from our Merchant Partners.
Reservation Platforms
We may receive information regarding your reservations from platforms with which you interact.
Social Media
We may receive information when you interact with a social media platform.
Vendors
We may receive information from vendors we work with, including analytics and advertising providers, fraud prevention services, and others.
Publicly Available Information
We may receive information that is publicly available.
How Do We Use The Information
We collect and use information in accordance with the practices described in this Policy, including as follows:
Providing Services to You
We may use information about you to administer the AMAVI restaurant Program, including maintaining your account.
Communications in Response to Your Actions
We use information about you to communicate with you. When you sign up to AMAVI, purchase credit, accept credit gifted or shared by another user or apply to use our services, you will receive emails that confirm specific actions you have requested. You will receive notifications confirming your registration, the successful purchase of, and use of, credit or a membership, and follow-ups from us if you wish to use our services. These emails are a necessary part of the AMAVI restaurant. We may also send you responses to emails you send us, if appropriate.
Communications about Updates and Security
We will send you email notifications from time to time. Typically we send these emails to notify you of a change in status for security purposes. For example, certain notifications are sent for your own protection to ensure that another person cannot make a change to your account without your knowledge, or to seek confirmation of an action you have taken. In other cases, these notifications involve changes to various legal agreements or website policies. Generally you may not opt out of such service-related emails.
Marketing Communications
We may at times send emails, texts, or push notifications through the Application to you. Standard text charges may apply. If you have opted-in to receive push notifications on your device, you can opt-out by adjusting your device settings or uninstalling our app. If you have opted-in to receive texts, you can opt-out by texting “STOP” in response to any text message you receive from us or by emailing taste@amavirestaurants.com and specifying you want to opt-out of text messages. Please note that your opt-out is limited to the device and phone number used.
Understanding Trends and Improving the Service
We may use information about you to understand trends and behaviors, determine the effectiveness of our content, marketing, and advertising initiatives, and improve the overall AMAVI restaurant and our other services, content, marketing and advertising initiatives.
Personalizing Your Experience
We may use information to personalize your experience with the AMAVI Program and present relevant content and offers.
Surveys and Feedback Requests
From time to time, we will send user surveys, feedback requests regarding user experience and website operations or marketing offers from us, or from us on behalf of our marketing partners. The completion of these surveys or requests for feedback or acceptance of any offer is strictly voluntary and you can opt out of receiving any such communications in the future by letting us know via the unsubscribe link included in any offer email you receive from us or by emailing us at taste@amavirestaurants.com.
Advertising
We may use information about you to advertise our products and services. Various third parties such as ad agencies, ad networks, publishers, social media platforms, and technology providers may be involved in this process. For example, we place ads on third party publisher websites and social media platforms. These ads incorporate tracking technologies to help serve the ads, measure their performance, detect ad fraud, limit the frequency of ads shown, and provide insights. If you visit the AMAVI restaurant website after seeing an ad on a third party service, tracking technologies on the AMAVI restaurant help us attribute conversions and determine how effectively we use our ad budgets.
Some of the advertising we engage in may be “targeted advertising,” which is the practice of showing you more relevant or personalized ads based on your activity collected over time and across non-affiliated services. Targeted advertising often involves us incorporating third party tracking technology into the AMAVI restaurant or providing (often hashed) contact or device identifiers to a third party, which then matches common factor between our data and their data (or a partner’s data) to serve ads to you or individuals like you.
Referrals or Gifts
We may use information you provide when you refer or gift credit to others to invite them to AMAVI restaurant at your request.
Merchant Partners
We may use information about you to provide you with information about Merchant Partners, facilitate and improve the services at local businesses and for Merchant Partners, and match your information with transactions to identify you to Merchant Partners as a VIP. This may include providing exclusive invitations to events.
Security
We may use your information to protect the rights, property, life, health, security and safety of us or anyone else.
At Your Direction
We use your information at your direction, such as generating your purchase orders and making reservations on your behalf through our reservation system.
With Your Consent
We may use your information for additional purposes with notice to you and with your consent.
Notwithstanding the above, we may use information that does not identify you (including information that has been aggregated or de-identified as those terms are defined by applicable law) for any purpose to the extent permitted by applicable law. For information on your rights and choices regarding how we use information about you, please see the “Your Rights and Choices” section below.
When Do We Disclose Information?
AMAVI restaurant discloses information about you to third parties in certain circumstances including: (a) with your knowledge and consent; (b) as described in this Privacy Policy; (c) as may be required by law, regulatory authorities, or legal process; (d) as permitted to protect the rights, property, safety, confidentiality, or reputation of AMAVI restaurant or its users; (e) to enforce our terms and conditions; (f) to prevent fraud or cybercrime; or (g) to permit us to pursue available remedies or limit the damages that we may sustain.
We may disclose information about you to the following categories of persons:
Service Providers
Under the protection of appropriate agreements, we may disclose information about you to service providers we use to perform various tasks on our behalf including data storage, consolidation, retrieval, analysis, marketing and advertising services, or other processing, as well as for the purposes of effective management of customer information and to help us communicate with you. To the extent required by applicable law, these service providers are prohibited from using information about you for other purposes, provided that we may permit them to use information that does not identify you (including information that has been aggregated or de-identified as those terms are defined by applicable law) to the extent permitted by applicable law.
Related Companies
We may disclose information about you to our affiliate, parent, or related companies so that they may use information for their own purposes in accordance with their privacy policies, and to provide the additional services of those group companies. AMAVI restaurant remains responsible for the management of this information.
Third Party Vendors and related Third Parties
Some of the third parties we work with independently control the purposes and means of processing your information. For example, we disclose information to ad networks, technology providers, and other third parties that help provide targeted advertising. For these third parties, we encourage you to familiarize yourself with and consult their policies and terms of use.
Merchant Partners and Transaction Providers
If you choose to participate in the AMAVI restaurant Program, we disclose Personal Information and the payment card information you entered to the appropriate transaction provider, for example, to our tip processor (Stripe), to a Merchant Partner’s reservation platform (like SevenRooms), or to a Merchant Partner’s point of sale system operator (like SpotOn). If you choose to order items for delivery from a Merchant Partner through the Application, we will also share the necessary information about you (your order, your name, phone number and address) with our delivery partners so that they can fulfill the order or reach out to you should there be any issues with fulfilling the order.
Merger or Acquisition
As our business continues to grow and change, we might restructure, buy, or sell subsidiaries and/or business units. In these transactions, customer information is often one of the transferred assets, remaining subject to promises made in the prevailing privacy policy. In the event AMAVI restaurant, or substantially all of its assets or stock, is acquired, transferred, or disposed of (in whole or in part and including in connection with any bankruptcy or similar proceedings), information about you will as a matter of course be one of the transferred assets.
Security and Compelled Disclosure
We may disclose information to comply with the law or other legal process, and where required, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We also disclose information to protect the rights, property, life, health, security and safety of AMAVI restaurant or anyone else.
Facilitating Requests
We disclose information where you direct us to disclose the information.
Notwithstanding the above, we may disclose information that does not identify you (including information that has been aggregated or de-identified as those terms are defined by applicable law) to the extent permitted by applicable law. For example, we may disclose such information for the purposes of industry analysis, demographic profiling, investor reporting, and similar purposes with third parties or the public. We may disclose such information in an industry white paper or press article.
Your Rights and Choices
Jurisdictional Rights
In addition to these rights and choices, you may have rights based on your jurisdiction. If you are a California, Colorado, Connecticut, Montana, Nevada, Oregon, Texas, Utah, or Virginia resident, please see the disclosures at the end of this Policy.
Tracking Technology Management
The AMAVI restaurant website may place cookies on your browser. At any time, through your browser settings, you may instruct your device to stop accepting cookies or to prompt you before accepting a cookie from websites you visit by changing your device’s settings. If you use multiple browsers on your device, you will need to instruct each browser separately.
Your browser or extension may allow you to automatically transmit preference signals regarding tracking technologies to online services you visit. We respond to such signals, where required by law. If you choose to opt-out from sale or sharing without the use of a global preference signal, you can also submit this request through the “Your Privacy Choices” link here as well.
Third Party Opt-Out Tools
Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/.
The companies we work with to provide you with Interest-based Advertising may be participants of the Digital Advertising Alliance (“DAA”) and/or the Network Advertising Initiative (“NAI”). For details, visit https://www.networkadvertising.org/choices/ and https://youradchoices.com/control. We are not responsible for the effectiveness of their tools.
Please note that the above opt outs only apply to the specific browser or device from which you opt out. We are not responsible for the effectiveness of any opt outs offered by other entities.
International Data
We are based in the United States and the information we collect is governed by United States law. If you are outside the United States, your information will be stored and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you choose to provide information to us, AMAVI restaurant collects information in the United States and processes it there and in other jurisdictions. Your use of the AMAVI restaurant Program represents your agreement to this collection, storage, and processing.
Links to Other Sites
The AMAVIS restaurant Program may contain links or APIs (e.g. data or content exchange interfaces) to external services or websites of third parties. If you click on a button, banner ad, or other type of third party link, you will be directed to that third party’s resources. The fact that we may link to or incorporate a third party’s services, functionality, or website, or present a banner ad or other type of advertisement, is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party services, functionality, websites or other resources, including their use of information, and you should exercise caution when deciding to disclose any information to a third party. We encourage you to read the privacy policies or statements of the other websites you visit to learn more about their privacy practices.
Children’s Information
The AMAVI restaurant Program is not directed to children. We do not knowingly collect personal information from children under 13. If you are under 13 years of age, please do not provide any information. If you are a parent or guardian that has become aware that your child has provided us with information, please contact us (taste@amavirestaurants.com). If we become aware that a member is under the age of 13 and has provided us with their information, we will delete such information from our files.
Data Security
We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you.
Changes to this Policy
From time to time, AMAVI restaurant may update this Policy. Any changes will be effective immediately upon posting of the revised Policy. If we make material changes to our Privacy Policy, we will issue an updated version of this Privacy Policy with an updated date legend and/or notify you via email, the Website, Application, or by other appropriate means if it is a significant change. You should review this Policy regularly to ensure you are familiar with any changes to it. Your continued use of our Services indicates your consent to the Policy then posted.
How To Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact AMAVI restaurant at taste@amavirestaurants.com.
California
California provides additional rights to California residents, including through the California Consumer Privacy Act as replaced by the California Privacy Rights Act as amended by the California Privacy Rights Act (“CCPA”). This section addresses those rights and only applies to California residents.
Notice of Collection
We have collected the following categories of personal information (as described in the CCPA) in the past 12 months:
Contact Identifiers, including name, postal address, email address, and phone number.
Payment Information, including billing address, and credit or debit card information as necessary to process your payments. This information is processed by our payment processors.
Characteristics or demographics, including gender.
Commercial or transactions information, including records of products or services purchased, obtained, or considered.
Account credentials, including your username, password, and other information for authentication or account access.
Content, including content with any messages you send us and your public profile picture.
Device Identifier, including your device’s IP address and Ad ID.
Internet activity, including browsing history, search history, and interactions with a website, email, application, or advertisement.
Non-precise geolocation data, including location derived from an IP address.
Inferences drawn from any of the information identified in this section.
For further details on the personal information we collect and the sources from which we obtain personal information, please review the “What Information Do We Collect?” section above.
We collect and use this personal information for the business and commercial purposes set out in the “How Do We Use The Information” section above. We disclose this personal information to the categories of persons set out in the “When Do We Disclose Information?” section above. Please visit those section for further details.
We do not sell your personal information as that term is traditionally understood. However, some of our disclosures of personal information may be considered a “sale” or “share” as those terms are defined under the CCPA. A “sale” is broadly defined under the CCPA to include a disclosure for something of value, and a “share” is broadly defined under the CCPA to include a disclosure for cross-context behavioral advertising. We collect, sell, or share the following categories of personal information for commercial purposes: identifiers, characteristics, commercial or transactions information, internet activity, non-precise geolocation data, and inferences drawn. The categories of third parties to whom we sell or share your personal information include, where applicable, Merchant Partners, vendors, and other parties involved in cross-context behavioral advertising. For details about your rights regarding sales and shares, please see the “Right to Opt-Out” section below.
We do not knowingly sell or share the personal information of minors under 16 years old who are California residents.
Sensitive Personal Information
To the extent any of the personal information we collect is sensitive personal information, we collect, use, and disclose such sensitive personal information only for the permissible business purposes for sensitive personal information under the CCPA. We do not sell or share sensitive personal information.
Retention
We retain each category of personal information for the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Right to Know, Correct, and Delete
You have the right to know certain details about our data practices. In particular, you may request the following from us:
The categories of personal information we have collected about you;
The categories of sources from which the personal information was collected;
The categories of personal information about you we disclosed for a business purpose or sold or shared;
The categories of persons to whom the personal information was disclosed for a business purpose or sold or shared;
The business or commercial purpose for collecting or selling or sharing the personal information; and
The specific pieces of personal information we have collected about you.
In addition, you have the right to correct or delete the personal information we have collected from you, subject to exceptions.
To exercise any of these rights, please email us at taste@amavirestaurants.com. If you have an account with us, we may require you to use the account to submit the request. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 business days and respond to your request within 45 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your request. These rights may be subject to certain exceptions.
Right to Opt-Out of Sales and Sharing
To the extent we sell or share your personal information to third parties as those terms are defined under CCPA, you have a right to opt-out from the sale or sharing, which you can exercise through the “Your Privacy Choices” link here and in the footer of our website. In addition, you may exercise this right by turning on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension.
Note that when you submit an opt-out, your opt-out will only apply to sales and shares of personal information through tracking technologies from the specific browser from which you submitted the opt-out because the connection between your browser identifiers and other personal information we have about you is not known to us. Opt-outs also apply to any pseudonymous profiles we maintain associated with your browser or device. If you want the opt-out to also apply to other personal information we have about you (such as your contact information), please use the link and provide your contact information as requested or make sure you are logged into your account when submitting the opt-out.
Authorized Agent
You can designate an authorized agent to submit requests on your behalf. Requests must be submitted through the methods listed above. Except for opt-out requests, we will require written proof of the agent’s permission to do so and may verify your identity directly. Requests must be submitted through one of the designated methods above.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment by us for the exercise of any your rights.
Shine the Light
Customers who are residents of California may request (i) a list of the categories of personal information (as that term is defined by Shine the Light) disclosed by us to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To exercise a request, please write us at the email or postal address set out in “Contact Us” above and specify that you are making a “California Shine the Light Request.” We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.
Nevada
We do not sell and will not sell your covered information (as those terms are defined by NRS 603A.340).
Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia
For residents of Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia, our practices regarding the collection, use, disclosure, and retention of your personal data are set out in the main Privacy Policy above.
Some of our disclosures may be considered a sale under applicable law, which is often defined to include a disclosure for something of value. We may also process your personal data for purposes of targeted advertising. We do not process personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.
Some of the personal data we collect may be considered sensitive personal data under applicable law. We collect sensitive personal data with your consent.
You have the following rights under applicable law:
To confirm whether or not we are processing your personal data, and in some regions, confirm the categories of data we have processed
To access your personal data
To correct inaccuracies in your personal data
To delete your personal data
To obtain a copy of your personal data that you previously provided to us in a portable and readily usable format
If you are an Oregon resident, you also have the right to receive a list of the specific third parties to which we have disclosed personal data.
To exercise any of these rights, please email us at taste@amavirestaurants.com and specify which right you are seeking to exercise. We will respond to your request within 45 days. If you have an account with us, we may require you to use the account to submit the request. We may require specific information from you to help us confirm your identity and process your request. If we cannot verify your identity, we may deny your request in accordance with applicable law.
You also have the right to opt out of us selling your personal data or processing your personal data for purposes of targeted advertising. To exercise this right, click the “Your Privacy Choices ” link here or in the footer of our website. In addition, you may exercise this right by turning on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension.
Note that when you submit an opt-out, your opt-out will only apply to sales and shares of personal information through tracking technologies from the specific browser from which you submitted the opt-out because the connection between your browser identifiers and other personal information we have about you is not known to us. Opt-outs also apply to any pseudonymous profiles we maintain associated with your browser or device. If you want the opt-out to also apply to other personal information we have about you (such as your contact information), please use the link and provide your contact information as requested or make sure you are logged into your account when submitting the opt-out.
You also have right to revoke consent previously given to us for the processing of your personal data. To revoke consent, contact us as set out in the How To Contact Us section above (specifying the consent you wish to withdraw). If you withdraw consent, you may not be able to receive certain services related to that consent.
If we refuse to take action on a request, you may appeal our decision within a reasonable period of time by contacting us at taste@amavirestaurants.com and specifying your wish to appeal. Within 60 days of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, you may submit a complaint to your Attorney General as follows:
For Colorado residents: https://coag.gov/file-complaint/
For Connecticut residents: https://www.dir.ct.gov/ag/complaint/
For Montana residents: https://dojmt.gov/consumer/
For Oregon residents: https://justice.oregon.gov/consumercomplaints/
For Texas residents: https://oag.my.salesforce-sites.com/CPDOnlineForm
For Utah residents: https://attorneygeneral.utah.gov/contact/complaint-form/
For Virginia residents: https://www.oag.state.va.us/consumercomplaintform
Updated August 20, 2024.